Writing Boots

On communication, professional and otherwise.

HR jargon: chilly but refreshing

03.03.2010 by David Murray // 1 Comment

Heard a new term at a conference session last week by Henkel Consumer Goods CEO Brad Casper. He was talking about strides the company has made in employee retention and he used a term I've never heard before.

He said Henkel had significantly reduced its rate of "regretted turnover."

Of course it makes perfect sense to delineate between overall turnover, some of which is a healthy exodus of malcontents and mopes, and only a percentage of which is truly damaging.

The term is probably old hat in HR circles, but it was a new one on me.

Categories // Uncategorized Tags // "regretted turnover", Brad Casper, CEO, Henkel Consumer Goods

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