Writing Boots

On communication, professional and otherwise.

What is the matter with us?

06.01.2009 by David Murray // 14 Comments

This Susan Boyle saga reminds me of a Nelson Algren short story in which a little boy from a bad home is at a friend's third-floor flat playing with a puppy and feels happiness for the first time in his life:

We must have been making a lot of noise, because this kid's mother walked past and said jokingly, to make us be a little quiet, "Why don't you kids just throw that dog out of the window?" I was so happy at just being there, so overwhelmed with an eagerness to please, that I picked up the pup, walked out the window and threw it out. Just like that.  

I can still see that poor damned pup sprawling and turning and pawing for a foothold in mid-air on its way down to the pavement. And felt, suddenly, that I was falling too.

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The power of the word “vanished”

06.01.2009 by David Murray // Leave a Comment

Why is a story about an airplane that has disappeared so much more compelling than one about one that has crashed? It's not the number of remaining questions, it's amount left to the imagination.

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Are these communicators confident or crazy?

06.01.2009 by David Murray // Leave a Comment

I am aware of a company whose employee communicators created a fairly elaborate video to show at a leadership conference for one purpose: “to remind” the couple hundred top managers attending that “the new strategic focus of the company can be fun too.”

I don’t know whether to kiss these communicators for their we-know-best confidence, or slap them for spending their precious communication budget on so Helleresque a purpose.

Maybe you can help me decide.

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David Murray writes on communication issues.
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