Writing Boots

On communication, professional and otherwise.

Employee communication is a fever that has broken

08.10.2010 by David Murray // 2 Comments

Employee communication, as I have said here many times, is different from other communication disciplines. (In fact, I wrote a book about it, titled Employee Communication Is Different.)

You can do PR dispassionately and well—for whatever money, status and power it affords you.

But employee communication is so hard to do compellingly, so unrewarding, so misunderstood, that to do it well, one must be just a teensy, weensy bit crazy—the way you are when you have a fever.

Repetitive dreams (of editorial freedom in a corporate environment), obsessive thoughts (employees ought to be treated like adults) and mild hallucinations (I can change this culture).

The fever doesn't break inside a practitioner—it's permanent, like herpes—but when a great employee communicator retires, it breaks in a company. Immediately, and completely. I've seen it happen, often, and recently.

The good news is, the fever can spread too. Steve Crescenzo is contagious on a big scale, and practitioners like Rueben Bronee spread the disease around their communication departments.

Readers, from where you sit, is the fever for employee communication spreading for the most part, or is it receding?

Talk to me.

Categories // Uncategorized Tags // David Murray, employee communication, Employee Communication is Different, fever, Rueben Bronee

Seen on Facebook

08.09.2010 by David Murray // Leave a Comment

A post, without photo or video, from a prominent public radio personality whose identity I will politely conceal:

"Cuteness alert: children playing with kittens along Amalfi waterfront."

I haven't read a more obnoxious Facebook post since … last week, when another Friend wrote, "Today I got paid to think. How cool is that?"

These kinds of posts put me in mind of "Tim," an enraged dry-drunk counselor at a drug treatment clinic I, er, visited as a teenager.

So weary of my callow sarcasm was he that he pointed his index finger—amputated down to the first knuckle, I'd be remiss not to add—at my nose and screamed, "You need to see yourself as other people see you!"

I wish I knew Tim's last name; I'd Friend him on Facebook.

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Seen on Twitter

08.09.2010 by David Murray // 8 Comments

I'm now being followed on Twitter by a moon shadow who claims in his bio, "I am passionate about helping others achieve their business goals."

Let's break this down: How could someone be "passionate" … about helping random other people … achieve unspecified "business goals"?

So I asked him, via a direct message.

He came back, "Blending technology, psychology, statistics, sales and creativity to win customers at low cost!"

Consultant, spiel thyself.

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