Writing Boots

On communication, professional and otherwise.

What is wrong with talking just to pass the time?

01.04.2011 by David Murray // 19 Comments

When I was a little kid, one of the nastiest fights I ever heard between my parents was after a business dinner, where my ad-man dad had "abandoned" my novelist mother with Ken Venturi, a professional golfer and alleged "shallow asshole."

My mother was legendarily terrible at making small talk, a failing that she considered a virtue, like George Washington's disability when it came to telling a lie. "Talking about the weather," as Mom called it, wasn't just boring, it was a moral affront.

Over the years I've developed two objections to my mom's attitude, that help me separate myself from it, which is useful when dealing with shallow assholes.

First: Shallow assholes are people too. It's a test of your own depth and curiosity to find out what really does matter to a small talker, and get him or her talking about something that you consider "real." When I've had the energy, I've never failed at this. Ken Venturi, tell me: What was your father like?

Second: Though I, too, find small talk offensive, I often wonder why. On a long sailing trip last fall, I had many hours to examine this question—12 hours per day, spent on watch (sometimes in the pitch black Atlantic Ocean) with one of the great small talkers of all time, a retired fire chief who had apparently learned how to kill long shifts in firehouses with jokes, one-liners, short-stories-long and assorted other verbal static.

He was like a one-man radio station, the only variety in his sound-stream being a nightly glass of gin, which caused the talking (somehow) to speed up and skip even more lightly across the glistening surface of things.

The fellow listened about as well as a radio station too, but happily, he didn't quiz his listeners either, or even require much feigned acknowledgement of his words. So eventually, it actually was like having the radio on. His monologue gently faded in and out of my consciousness and became a kind of comfort.

My late mother, wherever she was, did not approve. "Shallow asshole," she kept saying, in my head.

I'm of two minds, and maybe you'd like to weigh in:

1. There is nothing wrong with small talk, however you define it, unless it is somehow displacing big talk, however you define that. People have always talked to pass the time.

2. No! Talk is not a toy. You don't use dinner plates as ping-pong paddles, and you don't trade words just to pass the time. What is wrong with being quiet?

I realize there's a whole football field of middle ground here and that my definitions are imprecise at best. Still, I think most people have either one of the above sensibilities, or the other.

And I'm thinking the Small Talkers ought to hang with the Small Talkers and the Communicators should sail with the Communicators.

What are you thinking?

Talk to me.

Categories // Uncategorized Tags // big talk, cocktail parties, deep, Ken Venturi, shallow, small talk

It’s lonely at the top, it’s desperate in the middle

01.03.2011 by David Murray // Leave a Comment

Last month we said a prayer for insiders and outsiders. Let us begin the New Year with an appreciation of corporate bosses (because lord knows we'll spend the rest of the year running them down).

Following is a memo that Writing Boots has obtained from a contact who is managing a large commercial construction project. He wrote it to the managers at the parent company, located elsewhere, and he sent it to me, because he thought we'd find it amusing. We did, to say the least.

Subject line: "what a week"

Setting here in ______, reflecting on the past week that is ending today, Saturday, a day that started with rain and 45 MPH sustained winds, no crane activity, trying to organize 150 people into cleanup crews and inside work activity. A day that started with an hour-plus long discussion with the site crane operators (since they couldn’t do anything else), trying to determine why 50% of the [parent company's] crane incidents are on this job. This is after a week where a couple days were dedicated to client meetings highlighted by yet another million dollar write-down of contingency, two days of intense ass chewing by corporate crane and safety people (where I spent most of my time simply nodding the affirmative), in the middle of which we actually documented our 11th [OSHA] recordable [accident] and then 20 minutes after our corporate crane manager implies that the project may be shut down by if we have one more crane incident, we indeed have that incident. He had barely driven out the gate. Just testing him I guess. 
 

So we spend yesterday afternoon doing a detailed root cause analysis, then fire one operator and give the spotter a few days off—and this right after I sign layoffs for several workers due in part to their lack of productivity. Hurry up and get it done, don’t you know, but be safe about it! A week when I tell people that they risk having no pay check if I find dunnage laying in their area and one where I tell office people that they will get the same treatment if they have a messy desk. To use the phrase “a week that will live in infamy” is actually a little weak. If I sounds like I am having a down week, I am not. I am having a normal week.
 

Now I am not contemplating throwing in the towel in the middle of a job, never have never will. Nor do I think I am crumbling under the pressure. But I think some are and I’m coming up with fewer and fewer reasons for them to stay the course. I am dreaming (not bad dreams but I have given up wet dreams for fear they may somehow result in a recordable) about the job but others tell me they are not sleeping because of the job. It is indeed becoming more and more difficult to cut people off at the knees one day and then pump them back up the next. 
I guess [the corporate safety manager] did volunteer to come out and be our "hatchet man" after assuring me that he is pretty damn good at it. Perhaps that's what is needed. I certainly hope not.

I don’t need a shrink, not even a pump-up phone call because if there is one thing I have learned in forty years of this business, is how to leave it at the office. The only mistakes I walk out on are those involving ex-wives. Being a bit facetious there. But I think you guys know me by now, and writing about things helps me purge. So consider me purged.

For this week, anyway.

Categories // Uncategorized Tags // bosses, lonely at the top, OSHA

The Murrays wish you an interesting New Year

12.31.2010 by David Murray // Leave a Comment

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