Writing Boots

On communication, professional and otherwise.

How are you reacting to all the bad news?

10.06.2008 by David Murray // 9 Comments

Here in the U.S. it seems like bad news has been coming pretty steadily since—oh, about 9/11. Endless war, everybody hates us, massive problems—energy, immigration, education, health care— we don’t believe we’ll actually solve.

Then the economy started to tank—for writers before anybody else. Good reporters getting laid off, then great ones, from once-great newspapers. What are reporters going to do without jobs? What are we going to do without reporters?

And a bad year for Wall Street and the housing market bust and mortgage foreclosures and Fannie and Freddie and the banking meltdown and the big bailout that the Dow Jones thanked us for by dropping 157 points on Friday.

It’s been enough bad news, enough groping for rock bottom, enough comparisons to the Great Depression, that it’s becoming a lifestyle called the crash position.

Here’s what I’ve been doing more and more over the last couple of years (and even more over the last few months):

• Lifting weights and working out a lot, for the first time in my life. Depending on how bad things go, physical fitness could be more important than mental.

• Facebooking and Linking In. Career strategist Marilyn Moats Kennedy used to say you weren’t ready to be laid off if you didn’t have 100 people in your Rolodex who would call you back within 24 hours. Same diff today, but now it’s “Friends” on Facebook, and it’s 10 minutes.

• Being very fucking nice. There’s karma, and there's connections. I used to start fights on my blog to get people to read. The next time I go after somebody here, you can bet they’ll really have it coming.

• Reading about long-ago calamities in faraway places. My favorite book in the last year was about the explosion that leveled Halifax, Nova Scotia in 1917.

• Drinking. Not all the time—there’s too much else to be done, and hangovers and anxiety don’t mix—but in great gulps, as if every swallow could be the last before somebody yells, Run!

• Thinking weird thoughts about the few rich people I know. Thoughts like, “He wouldn’t put Scout through college, but he’d feed her if she were starving, wouldn’t he?”

• Golfing a lot. I don’t enjoy playing golf any more or less than I ever did, but I now have a heavy psychological need to have a tee time on the calendar.

• Looking for younger people to hang around. People so young their dreams are still noisy enough to drown out the daily news.

• Theorizing hopefully that a 200 beats-per-minute resting heart rate gives my heart a “workout.”

• Planning big trips to far-off places on the theory that things can’t be going to shit if I’m still planning to ride a motorcycle … well, okay, to Halifax.

• Going to lunch with everyone who asks me—and sometimes even asking others to lunch. These lunches generally resemble a boxers’ clinch. Guess who’s on the ropes? So and so and so and so. There but for the grace of God … I’m not on the ropes yet. Are you on the ropes yet? No? Good! GOOD! We’re not on the ropes yet! Let’s hope we stay off the ropes! If you get on the ropes I’ll help you! If I get on the ropes you’ll help me!

• Napping every day. One wants to be rested for Armageddon.

• Keeping up with every last up and down of the national election as if it’s part of my job—as if, if my candidate wins, maybe I can stop worrying so much.

• Trying to justify every last thing I do, from golfing to napping to election-watching, as being a strategic part of some master Homeland Security Effort on my part.

And if you think that’s nuts, you should hear some of the things I’m thinking about doing:

• Backing up my blog on the chance that it’ll be only the backed-up blogs that future archaeologists have access to.

• Contributing monthly to the $200 cash Cristie has confessed to stashing somewhere in the house. (This is made difficult because she won’t tell me where it is.)

• Finding a psychologist who will help me transfer my grinding fear into a “sense of economic adventure.”

• Giving Scout speeches designed to lower her expectations: “But what if there isn’t any such thing as ballet when you grow up? And what if the government can’t afford to have firefighters?”

• I’m even thinking of admitting to my readers how scared I am all the time … and seeing if they’re scared too. But that’s a last resort. My personal brand as a devil-may-care freelance writer may be one of the things that's keeping the devil at the gates so far …..

And but do I wonder: How are others reacting to this steady march of doom? And more to the point: How are they not?

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What would communicators do if money were no object?

10.03.2008 by David Murray // 6 Comments

The anonymous blogger Cassandra has a new blog entry at MyRagan.com in which she hatches a whereby employee communication people charge a few dollars for every all-employee e-mail they're asked to send out, and they "earn enough money to deliver a gift-wrapped video iPod to each employee and hire the cast of 60 Minutes to do daily news broadcasts for you. You could even throw in a full-color, employee annual report written by John Updike and photographed by Annie Liebovitz."

Her satire makes me think about what I'd do with an unlimited budget for communicating with employees. The possibilities are dizzying, but I'd start by spending at least one week per month my first year, one week per quarter every year after that buried in an important part of the organization. (Some of which, I'd hope, would be in far flung locales.)

I'd come away scads of great print and online and video stories, important and deep contacts, and a real understanding of how the organization works, and how its various people think.

The more I think of it, the less that seems like a pie-in-the-sky idea, the more it seems like the bare minimum orientation process for an employee communicator.

What would you do with a million-dollar budget?

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A stunning new employee magazine

10.01.2008 by David Murray // Leave a Comment

Vancouver communication consultant and Writing Boots regular Ron Shewchuk interviews Petro Canada communicator Kevin Heinrichs, who edits the oil company's brand new employee magazine, inDepth.

Click on the PDF and see if you don't get a funny feeling in your loins.

"We wanted a tone with the text and layout that would appeal to younger
readers, but not so edgy that it's inaccessible to older readers," Heinrichs tells Shewchuk. "We
treat our magazine as though it is a newsstand magazine that just
happens to cover one company. The same editing discipline and attention
to layout detail apply."

This is pornography for employee communicators.

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