Writing Boots

On communication, professional and otherwise.

Now, maybe the jagoff will keep the politics off this blog!

09.06.2008 by David Murray // 3 Comments

The Huffington Post wants to create local editions, and Chicago is a test market.

As frequently as weekly, I’ll be writing blog/columns for them.

You can see my first effort here.

I have no idea how good a platform this will be, but I already got a nice e-mail from a guy who said, “I don't know you, but when I read your column I had the odd sensation that I was reading something I had just told someone about myself.”

I think that’s a version of the ultimate writer’s complement, as my dad always described it: “Murray, that’s what I woulda said if I coulda laid tongue to it.”

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A cautionary tale for communicators

09.04.2008 by David Murray // 6 Comments

Here but for the grace of God goes every employee communication professional in the world. In short: A company's layoff communication plan (and proposed language) goes public ahead of schedule!

A hundred lessons here, the most fundamental of which is: Be as sincere as you hope to appear.

Thanks to Kristen Ridley for alerting me to this disaster, and Susan Cellura of alerting Kristen.

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Communication Rule #313: Don’t forget your enemies

09.04.2008 by David Murray // 2 Comments

An e-mail auto-reply from an acquaintance led me to codify another communication rule.

"Hello, I'm enjoying a little summer respite!  I won't be checking e-mail, but if you need immediate assistance please contact …."

You know what happened here. On her last working Friday for a week, she wrote an auto reply that matched her giddy mood.

As she wrote the note—in less than the time it's taking me to write this blog post—she probably imagined her friends and friendly colleagues reading it, understanding and encouraging of her "little respite." Girl, you deserve it!

She should also have considered her enemies—the people whose deadlines she's missed, the people who thinks she gets too much credit, the people who wonder how she's held onto her job this long. What will they do with this "little summer respite" business.

Her whole summer has been a "little respite"! Don't call _____, she's taking a "little summer respite!" Hey, boss—I was hoping _____ could help on that, but I understand she's taking some kind of "summer respite"?

Unless you're universally beloved, give the cute and clever voice mail greetings and e-mail auto replies a summer respite of their own, and call a vacation a vacation. Your friends already think your adorable; don't give your enemies any ammo.

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