Writing Boots

On communication, professional and otherwise.

Astrotwitter?

04.28.2009 by David Murray // 11 Comments

I think I may have discovered something gross. Working for an organization in the midst of a public crisis—I can't reveal the organization's identity, lest the crisis deepen if anyone finds out they've hired a tramp like me as a consultant—I search Twitter to see what people are saying about their issue.

Thus, I cut sideways through everybody's little Folllowing/Followers club, seeing a cross-section of Twitter—just whatever people are saying about this particular issue.

And what do I find?

A lot of identical tweets—same smart-ass remark, same peculiar grammar and punctuation, same everything.

What the Holtz is going on here? Is this "astrotwitter," a new form of astroturfing? And if so, how do the creepy astrotwits initiate the campaign—how do they get people to post this 140-character boilerplate, misleading their followers into thinking it's their original thought? And if it spreads—like "ghosttwittering" appears to be doing—what are the implications for Twitter as a place for organic, spontaneous self-expression?

Et tu, Twitter? Is nothing sacred?

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Not to make light of the latest silly-sounding virus, but …

04.27.2009 by David Murray // 4 Comments

First SARS, which became a joke the second we realized we wouldn't all die from it, and now "swine flu," which sounds like a nickname for a hangover.

"Is he really sick, or does he just have a case of the 'swine flu'?"

Do we live in an age so embarrassing to history that even our pandemics sound ironic?

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A cockamamie theory of mine about marketing prose

04.27.2009 by David Murray // 9 Comments

I've never worked for Time-Warner, okay? So over the years, I've often had to write the journalism and the promotional copy to sell the journalism (and seminars and books).

The styles sure are different. In journalism, for instance, you don't say "FREE gift" unless you're trying to give your copy editor a coronary. Nor do you describe your sources as "eminent authorities" or "renowned experts." And as a journalist, when you're writing about an event that doesn't include lunch, you don't tell your readers, "Enjoy lunch on your own!"

But that's what you do in marketing prose. And the question is: Why?

The only theory I've been able to come up with—the only intellectual justification for writing such bullshit—is that Americans appreciate, nay demand, what my friend Hugh Iglarsh used to call, "the hint of the hustle."

The theory goes: In America, we want our salespeople to prove they want our business by doing a kind of shimmy-sham dance. We don't want them to lie to us and we don't want them to overdo it. We want just what Hugh says—just a hint of the hustle. We want to know the seller doesn't think he's too good to beg just a little for our business. And in America, this is how we beg.

Readers, do you agree with this theory of mine? Or is there another reason why marketing copy designed to sell products reads so differently from our journalism written to convey facts?

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