Writing Boots

On communication, professional and otherwise.

Crowd-sorcerers wanted

05.19.2011 by David Murray // 9 Comments

Here's the deal. YouTube and Google have conspired to link accounts, which is somehow causing me to be unable to sign into my YouTube account, possibly because I am a dumb fuck.

But YouTube and Google have lots of dumb fucks in their customer base.

Which is why they refuse to answer the phone.

Seriously. A woman at Google told me flat out: We don't do any phone support. You have to figure it out online.

I'd tried that. Here's the sort of online advice they offer:

Are you still unable to sign into your YouTube account?

1.    Sign into your YouTube account.

2.    Go to your Account Settings and go to the Email Options section ….

What in the Joseph Heller?

Look here, my Boots Brethren:

I've done 946 posts at Writing Boots, and all at no charge.

How many times have I asked you for help?

Not once.

Well this is post 947, and I need your help now.

Sombeody, help me sign into my YouTube account again.

Help me Obis Wan. You're my only hopes.

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Comments

  1. Kristen Ridley says

    May 19, 2011 at 8:31 am

    When you go to the YouTube home page and click on “Sign in” over on the top right side of the page, it takes you to the login page.
    Instead of entering anything click on the little “can’t access your account?” link.
    Then on the next screen it takes you to, enter your email address and Submit. It should email you your password.

    Reply
  2. David Murray says

    May 19, 2011 at 9:09 am

    I know my password. This is the message I’m getting when I enter my YouTube username and password.
    ***
    You will no longer be able to sign in to YouTube without a Google Account.
    The current email address for this YouTube account is already tied to another YouTube account.
    Please link to a new or existing Google Account with a different email address.
    ***
    Honestly, I’ve stared at those sentences like they’re an Ezra Pound poem.

    Reply
  3. Curt P says

    May 19, 2011 at 9:43 am

    David, here is a SWAG at what might help you in this situation:
    http://www.google.com/support/youtube/bin/answer.py?answer=183819

    Reply
  4. David Murray says

    May 19, 2011 at 9:59 am

    Thanks, Curt; I successfully unlinked my YouTube account from my Google account, but then when I went to link it to another account (what other account? I don’t have another account?) I got this:
    “Upgrade failed for unknown YouTube user.”
    Father, husband, writer, editor … and unknown YouTube user.
    That’s me.
    How can these assfaces not offer phone support?
    (I’ve tried to create another Google account, but that hasn’t worked either–again, perhaps because I am a d.f.)

    Reply
  5. Steve C. says

    May 19, 2011 at 2:59 pm

    Does this mean no more videos of the dog pooping?
    Steve C.

    Reply
  6. Steve C. says

    May 19, 2011 at 2:59 pm

    Does this mean no more videos of the dog pooping?
    Steve C.

    Reply
  7. Steve C. says

    May 19, 2011 at 2:59 pm

    Does this mean no more videos of the dog pooping?
    Steve C.

    Reply
  8. David Murray says

    May 19, 2011 at 3:01 pm

    The irony is, though I can’t remove any videos unless I’m signed in, I can still upload the dog’s downloads.

    Reply
  9. Amy says

    May 20, 2011 at 6:49 am

    At least this gave the rest of us a chance to appreciate your wit. (I liked your plural “Obis Wan.”)
    Did you try typing your question into Ask.com? Sometimes I get good tech support that way (e.g., “How do I unlink my YouTube account…”).

    Reply

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