These were some notes my colleague Benjamine Knight took during a staff meeting in the summer of 2015. If I remember right, the “controlled fury” was what I was going to bring down on a consulting prospect who was ghosting me.
I’ve seen a lot since then, in business. And I’ve since written that “ghosting is a crime against humanity.” And am still tempted to call out ghosters publicly—I’m thinking right now of someone with whom I had a super sanguine Zoom call about joining one of our membership groups, but who then ignored all of my follow-up emails while spewing happy bullshit about their institution all over LinkedIn—and ask them if their parents brought them up to act like this.
But “fury,” I’m glad to say, is no longer the word. Sadness is more like it.
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