Writing Boots

On communication, professional and otherwise.

I’m back … and so is Steve Crescenzo

10.21.2008 by David Murray // 6 Comments

You're not having an acid flashback, but you are, after a brief interruption, having Corporate Hallucinations again. Brought to you, of course, by my old pal Steve Crescenzo, who's not with Ragan Communications anymore but who is, thankfully, still with all of us. Bookmark his new blog.

(Less heroic is my own return, from a wild motorcycle ride through Dixie. Once I dig out—I've sent 60 e-mails today and counting; Jesus!—I'll write an account.)

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Uneasy rider

10.15.2008 by David Murray // 1 Comment

"You sound nervous," my photographer told me over the phone, after instructing me on what kind of rain gear I'd need for our motorcycle trip this week from Nashville, Tenn. to Birmingham, Ala., where we're covering antique motorcycle races for Road Racing World magazine.

With luck, back here Tuesday.

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Revealing mistakes Obama and McCain repeatedly make

10.14.2008 by David Murray // 9 Comments

The hour is growing late, the campaign aides are growing weary, the candidates are growing grouchy and unfriendly toward criticism.

But somebody has to tell Barack Obama to stop referring to the audience by saying, “Many of you are probably thinking … probably worried … looking for answers.”

Obama, you’re a communication genius, but nobody’s perfect. Repeat after me: Nobody in your audience thinks of themselves as a “you all.” They think of themselves as “me,” and occasionally as “we.” So tell them: “You are probably thinking … worried … looking for answers.” Or say, "We are thinking, worried, looking." But not "you all," which turns you into an elite answer man and your fellow citizens into a kindergarten classroom.

And as for McCain … Jerry Tarver used to talk about a speaker "so pompous, he could walk out and say 'good morning,' and he seemed to be taking credit for it."

And so it is with McCain, who after every promise to "my friends," smiles like a Cheshire cat, as if the capital gains tax cut he proposed is a personal favor, as if it's coming out of his own pocket.

If I were a speech coach, I'd use these amazingly stubborn screw-ups to illustrate that even the most polished speakers can get much better.

But I'm not a speech coach, but instead, a sage observer of the human condition. And so my observation is that it's impossible to hide our character flaws over the long haul, and the best we can hope for is that people forgive us.

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