This morning in a bathrobe in a Phoenix hotel room I was sifting through entries into the Magnum Opus Awards for communication excellence. In a notebook, I was building an article on how you can smell the difference between messages made to make the sender look good, and messages that intend to really communicate.
It doesn't have to be fancy or clever, I was writing—
My cell phone buzzed.
A text from a friend.
"mom died last night"